It’s time for some more friendly reminders from Miss Open Office Manners. I discuss nursing mothers’ rooms, private offices, and cell phone interruptions in this installment.

For over 20 years, I’ve participated in planning sessions with government agencies (mostly court planning) as an analyst and facilitator. While each session has involved challenging issues, I can honestly say that each session has been a success. Part of this is due to the core planning team's...

Whether the position is a court security officer, sheriff’s office deputy, or contracted guard, the courthouse relies upon security personnel to keep its occupants safe. Every workday, courthouse employees and participants walk through the courthouse doors and most enter the courthouse through a...

Court planning firms and architectural firms have unique and sometimes overlapping skill sets. If your courthouse is out of space, suffers from deteriorating building conditions, lacks modern-day security features, fails to meet your court’s operational needs, or has suffered damage due to external...

Courts do not generate their own workload - they respond to other organizations and the public. For example, on the criminal side, a court is a "downstream" organization, meaning it must respond to the initiatives of prosecutors and law enforcement. On the civil side, courts are responsive to the...