Do all urban areas offer the same potential for applying open office concepts? Or could the urban success gap be a limitation? This article explores those questions and offers some insight to help derive answers. But first, let’s consider the urban success gap.

There are many challenges to remote work, including setting up boundaries between work and home life, having a dedicated office space, and helping employees feel connected to the organization. In this article, I propose what I see as the greatest challenge in managing remote employees –...

With the daunting spread of the coronavirus and the president signing a $8.3 billion coronavirus aid package, controlling the spread of germs has never been more important. Consider that 70% of office workers are in an open office environment, which promotes the mingling of people and their germs....

So after months – or even years – of deliberation and back and forth with employees, you’ve decided to allow telework in your office. But where do you begin? Do you just let people start working from home on random days? How will everyone know what is expected of them? Are there guidelines that...

Following up on the success of my secondMiss Open Office Manners column, here are a few more letters and my responses. Enjoy.