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Fentress Blog

    If your company has a telecommuting policy that allows you to work from home under certain circumstances, there are things you can do to make yourself a good work-from-home candidate from an IT perspective. In general, the best telecommuters are self-motivated, comfortable communicating...

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    In the literal wake of this summer’s string of natural disasters, including hurricanes and floods in Texas, Florida, and Puerto Rico, as well as out-of-control wildfires in California, maintaining safeguards for your remote employees is critical. Even if none of your employees telework, you most...

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    In my 25 years of providing IT support to remote workers, I’ve seen industry trends come and go. For example, in the early 1990s (pre-Internet), remote IT support included running second phone lines, installing modems in desktop PCs, and educating users on baud rates and handshaking protocols....

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    Hello again from the IT front. In my last post, I described eight essential apps for employees who telework or work remotely. This time, I wanted to share our experiences with one particular app that has been a lifesaver for us in managing communications with our remote teams – Slack. For...

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    Most plans for mobile workplaces include technology packages with a variety of hardware options to support remote workers – laptops, tablets, cell phone headsets, and internet connectivity. However, the best technology is useless without applications that take full advantage of the speed and...

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