According to the National Bureau of Economic Research, approximately 30% of the workforce works remotely, at least part of the week, despite our return to post-pandemic ‘normal life.’ 

This shift to the home office brings IT security challenges to both the employer and employee that can be better...

Ever since information first started being transmitted across the World Wide Web, cyber security has been a top priority for individuals and businesses alike. And never has it been more important than now, during the COVID pandemic. As businesses and educational institutions have turned to remote...

In the late ‘70s, I bought a used VW Bug. It was a very basic vehicle - no air conditioning, no power steering, no power windows. Except for the occasional trip when my mom was in the passenger seat, it had no automatic lane assist or collision avoidance system. The navigation system was paper and...

In my 25 years of providing IT support to remote workers, I’ve seen industry trends come and go. For example, in the early 1990s (pre-Internet), remote IT support included running second phone lines, installing modems in desktop PCs, and educating users on baud rates and handshaking protocols. Our...

Most plans for mobile workplaces include technology packages with a variety of hardware options to support remote workers – laptops, tablets, cell phone headsets, and internet connectivity. However, the best technology is useless without applications that take full advantage of the speed and...