During a recent project team meeting, the topic of Conway’s Law was raised. Despite the wealth of useless trivia rattling around in my brain, I had to confess I had never heard of it. Credited to computer scientist Melvin Conway in the late 1960s, Conway’s Law states that “Organizations which...

A recent podcast in the National Association for Court Management’s “Court Leader’s Advantage” series highlights a potentially alarming trend—court filings are down over the long term. The podcast is based on a newly released book that examines state trial court civil filings in five states...

About two years ago, I wrote in this space about the limitations of remote court proceedings.  A couple of recent experiences in court planning helped me realize how much and how quickly perspectives about remote court proceedings are changing. I’ll get to those in a moment, but first a bit of...

During the recent holiday break, I was preparing an online order to replace an aging mobile phone. I had a few questions, so, with great trepidation, I clicked the button to “Chat Live with Agent.” 

As the agent logged on, I prepared myself for an hour-long bureaucratic struggle. But much to my...

“Stroke of the pen. Law of the Land. Kinda cool.” That’s how Paul Begala, advisor to President Bill Clinton in the late 1990s, described the immediate impact of the Executive Orders signed regularly by Clinton and other modern presidents. While not all major policy decisions are enacted so swiftly,...