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A Holistic Process for Managing the Performance of Remote Employees

Posted by Keith Fentress on Apr 26, 2018

Topics: Remote employee performance measurement


By Keith Fentress, Executive Consultant

I often hear the phrase, “If you can’t measure it, you can’t manage it.” I took the phrase to heart about five years ago, and began to focus heavily on measuring the performance of our employees, all of whom work remotely. I had graphs and scales for everything: How well employees supported company values. How much employees contributed to the company relative to other employees. Hours worked by employee by task. And so on. What I found was that my focus on measuring distracted me from the more important aspects of performance - accountability and transparency.

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