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Fentress Blog

    Keith Fentress

    Recent Posts

    I often hear the phrase, “If you can’t measure it, you can’t manage it.” I took the phrase to heart about five years ago, and began to focus heavily on measuring the performance of our employees, all of whom work remotely. I had graphs and scales for everything: How well employees supported...


    Years ago, during a courthouse needs assessment, I had a passing conversation with a defense attorney while I was evaluating courtrooms. She noticed that I was taking space measurements and photographs, and commented that the standards for courtroom design should change because participants...


    By Keith Fentress, Executive Consultant

    We are going to speak affirmatively about adapting from a traditional office environment to an open floor plan.  You've seen this in any number of places over the years. What might not be recognized is that this move provides an opportunity for change....


    By Trish Lomonosov, AICP, Senior Analyst / Planner

    After spending more than a decade as a courthouse planning consultant, I began studying for the American Institute of Certified Planners (AICP) certification exam last year. I must admit that the thought of one topic in particular struck fear...


    By Donna Chaney, Senior Consultant

    If your organization has undergone a space transition, you most likely followed a typical path. First, you gathered input from managers and perhaps even staff about their needs and preferences. Next, you may have worked with a planner to identify the square...